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引用本文 · Cite this insight: Dr. Tong Yin (2026-10-10). Dr. Tong Yin's Sole-Authored Paper Accepted by the International Journal of Hospitality Management (Elsevier) / 《殷彤博士独立撰写论文被《国际款待业管理学报》（Elsevier）正式接受发表》. InsightBridge Global Intelligence. https://intelligence.insightbridge.global/articles/ijhm-paper-accepted-paradox-of-withdrawal-2026 — Series: the-signal
Auburn, Alabama — InsightBridge Global LLC is pleased to announce that a sole-authored research paper by its Founder & Chief Research Officer, Dr. Tong Yin, has been formally accepted for publication by the International Journal of Hospitality Management (IJHM, Elsevier), one of the most selective peer-reviewed journals in the hospitality and tourism field.
The paper, “The Paradox of Withdrawal: How Managerial Turnover Intention and Attitudes Shape Performance Appraisal Quality in High-Contact Service”, was accepted on October 10, 2026 after two rounds of peer review (manuscript HOSMAN-D-26-00134R2). The Editor-in-Chief, Manuel Rivera, Ph.D., confirmed in the decision letter that the manuscript now proceeds to copy-editing and production.
High-contact service businesses — hotels, restaurants, clubs and resorts — depend on managers to evaluate frontline performance fairly and accurately. The paper investigates a paradox at the heart of that dependency: managers who are themselves psychologically withdrawing from the organisation — those with turnover intention and weakening attitudes toward their roles — are still the people who produce the performance appraisals that shape pay, promotion and retention for everyone beneath them. The research asks how a manager’s own intention to leave, and the attitudes that accompany it, shape the quality of the appraisals they deliver, and what that means for the organisations that rely on those appraisals.
The acceptance adds an Elsevier peer-reviewed journal publication to Dr. Yin’s body of work, which already includes the nine monographs published in 2026 by InsightBridge Global Press and more than thirty bylined essays in international trade media. The paper’s subject — the link between managerial attitudes, people-governance quality and service performance — sits directly on the research axis of the Home Model and Core Code: human capability, commitment and judgement as the assets that AI cannot replace in high-contact service.
Author identifiers: ORCID 0009-0007-6810-9888 · Affiliation: InsightBridge Global LLC, Auburn, Alabama, USA. Media enquiries: tongyin@insightbridge.global.
阿拉巴马州奥本讯 —— 美国洞见桥全球公司（InsightBridge Global LLC）宣布：公司创始人兼首席研究官殷彤博士独立撰写的一篇研究论文，已被爱思唯尔（Elsevier）旗下、款待与旅游研究领域最具选择性的同行评审期刊之一——《国际款待业管理学报》（International Journal of Hospitality Management，IJHM）正式接受发表。
论文题为 “The Paradox of Withdrawal: How Managerial Turnover Intention and Attitudes Shape Performance Appraisal Quality in High-Contact Service”（《退出的悖论：管理者离职意向与态度如何影响高接触服务业的绩效考核质量》），经两轮同行评审后于 2026 年 10 月 10 日获得录用（稿件编号 HOSMAN-D-26-00134R2）。主编 Manuel Rivera 博士在决定信中确认，稿件现已进入文字编辑与排版出版阶段。
酒店、餐饮、俱乐部与度假村等高接触服务企业，依赖管理者对一线员工做出公正、准确的绩效评价。论文聚焦这一依赖关系核心处的一个悖论：那些自身正在心理上"退出"组织的管理者——怀有离职意向、对岗位态度趋于淡漠——恰恰仍是为下属出具绩效考核、决定其薪酬、晋升与去留的人。研究追问：管理者自己的离职意向及伴随的态度，如何塑造其所做考核的质量，这对依赖这些考核结果的组织又意味着什么。
此次录用为殷彤博士的研究成果增添了一篇爱思唯尔同行评审期刊论文；此前他已于 2026 年在 InsightBridge Global Press 出版九部专著，并在国际行业媒体发表三十余篇署名文章。论文主题——管理者态度、人员治理质量与服务绩效之间的关联——正处于《家园模型》与《核心代码》的研究主轴上：在高接触服务业中，人的能力、承诺与判断力是 AI 无法替代的资产。
作者标识：ORCID 0009-0007-6810-9888 · 所属机构：InsightBridge Global LLC, Auburn, Alabama, USA。媒体联络：tongyin@insightbridge.global。
Auburn, Alabama — InsightBridge Global LLC is pleased to announce that a sole-authored research paper by its Founder & Chief Research Officer, Dr. Tong Yin, has been formally accepted for publication by the International Journal of Hospitality Management (IJHM, Elsevier), one of the most selective peer-reviewed journals in the hospitality and tourism field.
The paper, “The Paradox of Withdrawal: How Managerial Turnover Intention and Attitudes Shape Performance Appraisal Quality in High-Contact Service”, was accepted on October 10, 2026 after two rounds of peer review (manuscript HOSMAN-D-26-00134R2). The Editor-in-Chief, Manuel Rivera, Ph.D., confirmed in the decision letter that the manuscript now proceeds to copy-editing and production.
High-contact service businesses — hotels, restaurants, clubs and resorts — depend on managers to evaluate frontline performance fairly and accurately. The paper investigates a paradox at the heart of that dependency: managers who are themselves psychologically withdrawing from the organisation — those with turnover intention and weakening attitudes toward their roles — are still the people who produce the performance appraisals that shape pay, promotion and retention for everyone beneath them. The research asks how a manager’s own intention to leave, and the attitudes that accompany it, shape the quality of the appraisals they deliver, and what that means for the organisations that rely on those appraisals.
The acceptance adds an Elsevier peer-reviewed journal publication to Dr. Yin’s body of work, which already includes the nine monographs published in 2026 by InsightBridge Global Press and more than thirty bylined essays in international trade media. The paper’s subject — the link between managerial attitudes, people-governance quality and service performance — sits directly on the research axis of the Home Model and Core Code: human capability, commitment and judgement as the assets that AI cannot replace in high-contact service.
Author identifiers: ORCID 0009-0007-6810-9888 · Affiliation: InsightBridge Global LLC, Auburn, Alabama, USA. Media enquiries: tongyin@insightbridge.global.
阿拉巴马州奥本讯 —— 美国洞见桥全球公司（InsightBridge Global LLC）宣布：公司创始人兼首席研究官殷彤博士独立撰写的一篇研究论文，已被爱思唯尔（Elsevier）旗下、款待与旅游研究领域最具选择性的同行评审期刊之一——《国际款待业管理学报》（International Journal of Hospitality Management，IJHM）正式接受发表。
论文题为 “The Paradox of Withdrawal: How Managerial Turnover Intention and Attitudes Shape Performance Appraisal Quality in High-Contact Service”（《退出的悖论：管理者离职意向与态度如何影响高接触服务业的绩效考核质量》），经两轮同行评审后于 2026 年 10 月 10 日获得录用（稿件编号 HOSMAN-D-26-00134R2）。主编 Manuel Rivera 博士在决定信中确认，稿件现已进入文字编辑与排版出版阶段。
酒店、餐饮、俱乐部与度假村等高接触服务企业，依赖管理者对一线员工做出公正、准确的绩效评价。论文聚焦这一依赖关系核心处的一个悖论：那些自身正在心理上"退出"组织的管理者——怀有离职意向、对岗位态度趋于淡漠——恰恰仍是为下属出具绩效考核、决定其薪酬、晋升与去留的人。研究追问：管理者自己的离职意向及伴随的态度，如何塑造其所做考核的质量，这对依赖这些考核结果的组织又意味着什么。
此次录用为殷彤博士的研究成果增添了一篇爱思唯尔同行评审期刊论文；此前他已于 2026 年在 InsightBridge Global Press 出版九部专著，并在国际行业媒体发表三十余篇署名文章。论文主题——管理者态度、人员治理质量与服务绩效之间的关联——正处于《家园模型》与《核心代码》的研究主轴上：在高接触服务业中，人的能力、承诺与判断力是 AI 无法替代的资产。
作者标识：ORCID 0009-0007-6810-9888 · 所属机构：InsightBridge Global LLC, Auburn, Alabama, USA。媒体联络：tongyin@insightbridge.global。